Foundation of Care
5 topics- Evolution of Skilled Nursing Care
- Social Security Act, Medicare, and Medicaid
- Omnibus Budget Reconciliation Act (OBRA)
- The Balanced Budget Act (BBA)
- Patient-Driven Payment Model (PDPM)
Operational Structure
6 topics- Stakeholder Relationships
- Resident Rights
- Safety and Security
- Role of the Medical Director
- Role of the Interdisciplinary Team
- Managing a Crisis
Compliance and Governance
9 topics- Role of Board of Directors
- Sherman and Clayton Acts
- Stark Law
- False Claims Act
- Fraud and Abuse
- Safe Harbors, Advisory Opinions, and Fraud Alerts
- HIPAA and HITECH
- Building a Compliant Culture
- Oversight and Preparing for a Survey
Management Functions and Skills
7 topics- Assessing, Problem Solving, and Decision Making
- Planning and Organizing Resources
- Directing and Setting Standards
- Controlling Budgets and Quality
- Prioritizing and Time Management
- Conducting Meetings
- Handling Complaints and Grievances
Leadership Styles and Skills
11 topics- Building Relationships
- Verbal Communication
- Written Communication
- Visioning and Holistic Thinking
- Building and Maintaining Teamwork
- Delegating and Empowering
- Inspiring and Motivating
- Theory X and Theory Y
- Promoting Diversity
- Teaching, Coaching, and Mentoring
- Redirecting Behavior and Outcomes